Terms and conditions

1. Services

  • I provide freelance camera operating, drone operation, and related production services as agreed in writing (including email) prior to each project.

2. Booking & Confirmation

  • A booking is confirmed once agreed in writing. By confirming a booking, the client agrees to these Terms & Conditions.

3. Rates & Payment

  • My rates will be agreed in advance and confirmed in writing.
    Unless otherwise stated:

  • Payment is due within 30 days of invoice

  • Late payments may incur statutory interest and recovery costs

4. Cancellation

  • Cancellations made more than 48 hours before the shoot: no charge

  • Cancellations within 48 hours: up to 50% of the agreed fee

  • Cancellations within 24 hours or on the day: 100% of the agreed fee

5. Weather

  • Adverse weather conditions may make filming unsafe or unsuitable, particularly for drone operations

  • In such cases, I will liaise with the client to reschedule where possible

  • If a booking cannot proceed due to weather, a reduced cancellation fee or postponement may be agreed at my discretion

  • A “weather day” (held as a backup) will be charged at a reduced agreed rate if not used

6. Working Hours & Overtime

  • A standard working day is up to 10 hours door-to-door (or as agreed).

  • Overtime may be charged for extended hours, agreed in advance where possible.

7. Kit Hire

Where equipment is supplied:

  • The client is responsible for its care and safe use during the booking

  • Loss or damage (excluding fair wear and tear) may be chargeable

  • Equipment remains my property at all times

8. Drone Operations

  • All drone work will be conducted in accordance with current UK Civil Aviation Authority (CAA) regulations

  • Flights are subject to location permissions, airspace restrictions, and safe operating conditions

  • The client is responsible for obtaining any required permissions, permits, or location releases unless agreed otherwise

  • I reserve the right to refuse or cease drone operations if conditions are unsafe or unlawful

  • No liability is accepted for inability to fly due to legal, safety, or environmental restrictions

9. Data & Media

  • The client is responsible for ensuring all footage is backed up

  • I am not liable for loss of data once media leaves my possession or is handed over

  • Where media is supplied by me, it may be wiped after delivery unless agreed otherwise

10. Insurance

  • I hold appropriate public liability insurance.

  • The client is responsible for ensuring production insurance is in place where required, including cover for hired equipment.

11. Liability

While all reasonable care and skill will be taken:

  • I am not liable for indirect or consequential losses (including loss of profits or production delays)

  • Liability is limited to the value of the agreed fee

12. Force Majeure

  • I shall not be liable for failure to perform services due to circumstances beyond reasonable control (including weather, illness, travel disruption, or equipment failure). A suitable replacement will be sought where possible.

13. Usage

  • Any usage rights, licensing, or ownership of footage will be agreed in writing prior to or during the project.

14. General

  • These Terms & Conditions are governed by the laws of England and Wales.